"IP Access" Setting- Unable to login through Internet Explorer or Mobile App...
If nothing appears to happen when you click "Login" while attempting to login to your DVR online or you get an error message when trying
View ArticleActiveX Settings for Internet Explorer (455173 views)
The first time you access any DVR system online (including the LiveDemo on Zmodo.com), you will need to change three ActiveX controls to "Prompt". To change your ActiveX
View ArticleAdvanced Motion Recording Settings for SBN4/8/6 and SAN4/8. (59233 views)
Advanced Motion Recording Settings If the motion detection on your DVR seems to be too sensitive or recording incorrectly, this article will explain the more advanced
View ArticleAudio setup on analog DVR systems (65922 views)
In order to enable the audio feature, you need to first check that the cables are set correctly. The audio input from the microphone or
View ArticleCommon Troubleshooting with Fort Forwarding Stop Working (11863 views)
Successfully set up port forwarding but it stopped working after a while? Watch the video below
View ArticleDD-SAN4, DD-SAN8, DD-SBN4, DD-SBN8, and DC-SBN6 Firmware update (161542 views)
DISCLAIMER: Only for DVR's with current firmware version ending in: 20130426 Do not install on for any other reason. Please call if you are unsure. This same error
View ArticleDVR GUI and Software Guide (229787 views)
This guide will show you which particular software you will need to install in order to view the DVR, convert video files, ports to forward,
View ArticleDVR Shows in Chinese on My Computer (39247 views)
DVR is Showing in Chinese (9118-4, SBN8-4-6, SAN8-4) If you go to access a DVR on a computer, and it opens and shows in Chinese instead of
View ArticleHow do I backup video recorded on my SBN 4/8/6 or SAN 4/8 DVR? (75570 views)
These instructions will show you how to backup previously recorded video on the SBN and SAN series DVR's. Note: Navigating through the DVR is most easily
View ArticleHow do I play back video on the SBN 4/8/6 or SAN 4/8? (50445 views)
These instructions will show you how to play back previously recorded video on the SBN and SAN series DVR's. Note: Navigating through the DVR is most
View ArticleHow do I set my SBN 4/8/6 or SAN 4/8 to record all the time? (44331 views)
These instructions will set constant recording on all channels based on the settings the DVR has out of the box. WARNING: When first setting up your
View ArticleHow do I set my SBN 4/8/6 or SAN 4/8 to record on motion? (49424 views)
These instructions will enable motion recording on all channels based on the settings the DVR has out of the box. WARNING: When first setting up your
View ArticleHow to Connect Cameras & DVR (132423 views)
The following video details how to connect your cables, cameras, and DVR:
View ArticleHow to Convert Recorded Video Files for Easy Viewing (220224 views)
How to Convert Recorded Video Files for Easy Viewing Be sure you first backup your previously recorded video files to a USB Flash Drive by following
View ArticleI Can Not Connect to My Android Device. I get "not supported the channel...
Your DVR needs a firmware update to resolve this issue, please refer to the article found at: http://kb.zmodo.com/index.php?action=artikel&cat=2&id=1&artlang=en This article will give...
View ArticleManual for the DD-SBN4/SBN8/SBN6 and DD-SAN4/SAN8 (155370 views)
Here is where you can download a manual for the SBN4, SBN6, and SBN8 series DVR. This can be referenced for certain models of the
View ArticleMy Camera Images are "Rolling" (109518 views)
Camera Images are "Rolling" All DVRs If the camera images are "Rolling" and/or the DVR is displaying in only black and white, the DVR Video System is
View ArticleMy DVR Won't Record / How Do I Format my Hard Drive? (For the SBN4/8/6 --...
These instructions will walk you through formatting the hard drive in your DVR. You will not be able to record until the hard drive format
View ArticleNVMS Software Won't Load (freezes after login) (129405 views)
NVMS Software Setup The NVMS Software, which is available with the ZMD-DC-SBN6, DVR-H9114V, DVR-H9118V, and DVR-H9108V, was originally intended to be used with Windows XP but
View ArticleQuick Installation Guide For (4) or (8) Channel DVR Systems (149159 views)
Quick Installation Guide For Zmodo (4) or (8) Channel DVR & Camera System
View ArticleRemote Network Setup (709583 views)
Once you have completed the Local Network Setup, you should have an internal IP address for your DVR. The next step in the process is to
View ArticleReset Password to Factory Defaults for SBN4, SBN8, SBN6, SAN4, and SAN8...
To restore your password to factory defaults, you will need to jump the two pins on the motherboard as shown below. To do this, you only
View ArticleSAN/SBN Firmware Update Process (92567 views)
This article is intended to update the firmware on the SAN/SBN series DVR's and fix the mobile phone connection issue. This error occurs when using
View ArticleSBN/SAN Series DVR Has Stopped Showing Video On My Monitor (65367 views)
If your DVR has stopped showing video on your monitor, the first step in the troubleshooting is to check cables and make sure they are
View ArticleUSB Drive not recognized by SBN or SAN series DVR. (48481 views)
SBN series DVR not recognizing the USB Drive for File backup Our DVR’s typically output 4 Volts when using the USB ports on the DVR. In
View Article“HELP! I suddenly can’t see my cameras remotely!” (200271 views)
If you were able to access your DVR remotely, and you are not able to access it any more, it may be that your external
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